Frequently Asked Questions

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  • How do I can­cel or chan­ge my order?

    Unfor­tu­nate­ly, it’s not pos­sib­le to make any chan­ges to an order or can­cel it once it has been placed. How­e­ver, you could ask for a refund.

  • How to tra­ck my order?

    You will rece­i­ve an email from us after you have placed the order. You’ll get con­fir­ma­tion in your email when you purchase and we’ll let you know when your order is on the move. You will be able to tra­ck your order through your pre­ferred ship­ping partner.

  • What are my pay­ment options?

    We accept all the popu­lar pay­ment met­hods such as Pay­Pal, Visa, Mas­ter­Card, Dis­cover, Ama­zon Pay, Ame­ri­can Express and Goog­le Pay.

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  • Do you ship overseas?

    Yes, we ship all over the world. Please note that additio­nal ship­ping costs will be applied based on your delive­ry location.

  • Do you offer free shipping?

    Yes, free ship­ping is avai­lab­le for all the orders that’s placed insi­de the Uni­ted Sta­tes. We char­ge ship­ping fees for over­seas orders.

  • How long does the delive­ry take?

    We usu­al­ly take 3–5 busi­ness days for your order to be ship­ped & delivered.

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  • How long does it take to get the Refund?

    Once we rece­i­ve your return, please allow us 3–5 busi­ness days for your refund to process. Refund amount will be auto­ma­ti­cal­ly debited to the same form of pay­ment ori­gi­nal­ly used for purchase.

  • How do I tra­ck my Refund?

    To tra­ck the sta­tus of your refund, kind­ly refer to your con­fir­ma­tion email that you have rece­i­ved from us.

  • What is your Refund & Exchan­ge Policy?

    You can ask for a refund wit­hin 30 days of your purchase. Retur­ned items must be in the exact same con­dition as they were received.